Melissa Ortiz is a Chronic Care Management Coordinator with Rio Grande Valley Health Alliance. Melissa has 15 years experience as a health care professional. Melissa has been employed at hospitals, family clinics, a plasma company and even a detention center (managing medications). Melissa is also knowledgeable in Medicare and Medicaid services. Ms. Ortiz is a loving, compassionate person who cares about the well being of all patients; she ensures health quality standards and coordination of care.